The Nest thermostat is one of the top-selling smart thermostats you can get. And for good reason. It picks up on your temperature preferences and develops an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your house or gone and can change temps to help you save even more.

The Nest works with a wide range of 24-volt heating and cooling systems, but it’s always a wise idea to use the Nest thermostat compatibility checker before purchasing one. Don’t forget to contact your energy provider for valuable rebates, since you could be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either wire it without help or call a HVAC professional like Refrigeration Systems Ltd.. If you’re putting it in on your own, you’ll notice a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a problem since the thermostat can pull adequate power from other heating and cooling wires.

Sometimes, your heating and cooling system may have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is better than outdated programmable thermostats that have a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t receive adequate juice, Nest says you could encounter some of these problems:

  1. Poor battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t stop running.
  5. Your system is making weird noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly working, won’t turn on or turns off and on repeatedly in a short period of time.

You could believe something is wrong with your heating and cooling system, but if you just started using the Nest, we suggest you check your thermostat right away. This is especially true if the weather is mild, and you haven’t been relying on your heat or air conditioning much.

Our Professionals Can Resolve Nest Thermostat Issues

If you’ve tried Nest thermostat troubleshooting by yourself but can’t repair the issue, a smart thermostat professional such as one from Refrigeration Systems Ltd. can assist you. We can identify the issue and install a C-wire, if necessary.

Smart thermostats like the Nest are made to make your life simpler, by automatic energy-efficient programming and the option to keep an eye on temperatures while you’re out. It’s an annoying experience when yours won’t operate properly, but our heating and cooling pros at Refrigeration Systems Ltd. can take care of the trouble quickly.

If you’re experiencing weird heating and cooling behavior with your new Nest, reach out to us at 778-693-2532 to set up your appointment now.